A Guide for Tenants

Now you have found a home that suits your needs all you'll need to do is complete a simple application form. Anyone who is over the age of 18 will be asked to fill out an application form. Please ensure that all sections of the form are completed, we will then process your references quickly and confidentially.

Guarantors

If you are a student, or unemployed you will need a guarantor. You may also require a guarantor should your income fall short of the required figure. To determine this, check that your annual salary is at least 30 times the monthly rent. For example a rent of £500pcm would require a minimum of £15,000 annual salary. Each guarantor will need to complete an application form and be referenced before a tenancy can be considered. The guarantor will also have to sign the deed of guarantee before the tenancy can proceed.

Tenants Administration Fee

We ask you to pay this fee to cover the administration costs of preparing the tenancy documentation and costs of credit references. The fee is payable at the time of submitting the application. Please see the enclosed information relating to charges. Please note that if your applications fails or is withdrawn, the cost is non refundable.

Restrictions

Please be aware that some Landlords impose certain restrictions in respect of the following:

  • Pets
  • Smokers
  • Housing Benefit
  • Students

Please refer to your local branch for further information on individual properties and if restrictions apply.

Timescales

It usually takes a minimum of 7 working days before you will be able to move into your property. Although every effort will be made by all parties to accommodate your moving date, unfortunately, no guarantees can be made. The branch at which you submit your application will notify you as to whether your application has been successful. Once your application has been approved, a mutually convenient time and date will be agreed for the tenancy to commence. At this point it will be necessary for all prospective tenants and guarantor/s (where required) to attend the office to sign the tenancy agreements and other relevant documentation. Once the Tenancy Agreement has been signed you will receive a counterpart copy for your retention.

Advance Payment

Please note that an advanced payment of a month's rent and the security deposit must be paid before the keys can be released. Your initial payment can only be made by banker's draft or building society cheque.

Rent

You will also be asked to complete a direct debit/standing order mandate for the monthly rental payments. This will be payable each month in advance and will be collected on a set date as stated in the tenancy agreement. For joint or multiple tenancies, only one mandate can be accepted.

Tenants Content Insurance

The Landlord is not responsible for insuring any of your personal belongings. Therefore we strongly recommend that you obtain adequate contents insurance. If you would like a free, no obligation quotation please speak to one of our branch representatives or alternatively call our insurance team direct on 0870 603 5442 for an instant quote.

Non-Managed Lets

Where Reeds Rains Lettings is not responsible for the management of the tenancy, you will be given the Landlord's contact details in case you need to report any maintenance problems.

Utilities

Reeds Rains will write to the gas, electricity and water suppliers notifying them of meter readings at the commencement of the tenancy. We will also write to the local authority for council tax purposes. Please note that we strongly recommend that you also inform the suppliers to ensure that your details have been received and processed.